Outbound Sales Representative - Check with seller

Bulacan, Philippines Karen Manahan

Description

Job Description
We are looking for an experienced Outbound Customer Service Representative /Outbound Caller / Outbound Sales Representative who will work full-time.
The Role
As an Outbound Service Representative, you will be responsible for delivering the Center's objective of providing quality service to customers particularly through robust and effective customer service. You will attend to clients' inquiries, requests, and complaints within the set service standards.
A typical day consists of making and answering inbound and outbound calls, responding to emails and SMS, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience.

Duties and Responsibilities
• Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
• Mainly answer or make calls to clients to learn about their business and address their needs.
• Understanding of company products services and policies
• Engage in active listening with clients, confirming or clarifying information.
• Mainly answer or make calls to clients to learn about their business and address their needs.
• Understanding of company products services and policies
• Engage in active listening with clients, confirming or clarifying information.
Qualification
Required Skills and Experience:
• Excellent interpersonal communication skills, both verbal and written
• Minimum of 2 years experience
• Strong critical thinking and problem-solving abilities
• Strong organizational and multi-tasking skills with an acute attention to detail
• Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
• Computer proficiency in Microsoft Office is a plus
• Amenability to work in EST Time Zone
Highest Education Attainment:
College Graduate

Additional details

Address: DRT Highway

Job details

Hire someone
EC
Full-time
0000

2 years minimum

Bachelors Degree

Report

Location Baliuag, Baliuag, Bulacan, Philippines

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